Medical Services
The Medical Services department of Refineria Isla Curaçao B.V. provides medical care to all personnel, their eligible family members and the retired personnel with family whom have a “Fundashon Asistensha Kuido Médiko Isla” (AKI) registration, at its Policlinic at Rio Canario (Post 6).
The mission of the Medical Services department is to provide high quality health care to all its eligible patients. The care is efficient, patient friendly, functional and according to the professional norms and standards of health care in Curaçao. We strive to provide quality services to satisfy the real needs of our patients, within the requirements of our stakeholder.
We invite all new personnel and their eligible family members to make an appointment and visit the General Practitioner (GP – huisarts) to inform him/her about their health condition. This can be of help in an emergency situation.
We also invite our ‘patients’ to inform the pharmacy in case of pregnancy, breastfeeding and allergies for medication. Entering this information in our Pharmacy Information System will facilitate the medication monitoring when medicines are dispensed.
We request all personnel members to inform the HRS-department of any change in personal status, like home address, telephone number, new-born babies etc. to avoid inconvenience in emergency situations.
In case of eligible children younger than 25 years and studying (abroad): it is imperative for the parents to send copy of the proof of studentship to HRS/1 at the beginning of each school year, to avoid delay and inconvenience for these children when visiting the medical services department,
Medical treatment at the Isla Policlinic is part of the secondary benefits of Isla and covers in general:
- General Physician (GP) Care
- Medical Specialist Care
- Diagnostic Tests, like X-rays, Laboratory Tests etc. requested by our Physicians and Medical Specialists
- Medication prescribed by our Physicians and Medical Specialists
- Emergency Care, via our Emergency Room
- Hospitalization
- Paramedic Care requested by our GP’s and Medical Specialists
- Occupational Health Care for employees
Our opening hours:
Open Consultation (walk-ins), registration | Monday – Friday | 07:00 – 08:15 |
Appointments call physician assistant | Monday – Friday | 07:30 – 12:00 and 13:15 – 16:30 |
X-Ray | Monday – Friday | 07:30 – 12:00 |
Medical Lab for blood collection | Monday – Thursday | 07:00 – 10:00 |
Medical Lab | Monday – Friday | 07:30 – 12:00 and 13:00 – 16:30 |
Pharmacy | Monday – Friday | 07:30 – 12:15 and 13:15 – 17:00 |
Other Sections on appointment.
Contact us
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By phone
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