Quality Management

In 1990 the philosophy of Quality Management was introduced at Refineria Isla. In that year, Bill Conway, the first Fortune 500 C.E.O. in the US to work directly with the Quality “Guru” Dr. Deming, initiated the Total Quality Management concepts in Isla. From thereon several Quality Management symposia, presentations and trainings were held. The first certification of Refineria Isla to the ISO 9002-1994 standard for Quality Management Systems, took place in 1998. The Manufacturing of Naphtenic Specialty Product and the Product Quality Laboratory were the first processes that were certified.

Through the years the Quality Management System of Isla was further developed to include all refinery manufacturing and supporting processes in the certification. Currently Refineria Isla is certified to the latest version of the ISO standard for Quality Management Systems, the ISO 9001:2008. The certification scope is now:

Refining of light, medium and heavy crudes to obtain the following valuable products: Mogas, Fuel oil, Gas oil, Avtur, Naphthenic and Parafinic luboils and other hydrocarbon products.

Apart from yearly surveillance audits, a re-certification audit is done every 3 years, where the whole system is checked for compliance with the ISO standard. The last re-certification of  the Quality Management System (QMS) of Refineria Isla was successfully completed in July 2017  and actually we are in the transition process to the new version of the standard, ISO 9001:2015. The transition audit is planned for April 2018.

In addition  to the ISO certification of the ISLA Refinery,  the  Pharmacy QMS of the Isla Medical Department is also certified and  last June 2017 was successfully re-certified . Same as the refinery, the Pharmacy is also in the transition process to the 2015 standard. The Medical Laboratory is at present in the process of adapting its QMS to the  ISO 15189:2012 for accreditation, this is a specific standard for Medical Laboratories.

ISO9001:2008 Certificate
Refineria Isla
ISO9001:2008 Certificate
Pharmacy Refineria Isla
ISO9001:2008 Certificate
Medical Laboratory Refineria Isla